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Privacy Policy

Privacy Policy

We love our customers. You’ve trusted us with a big responsibility, and we’re committed to upholding a high standard when it comes to our privacy practices. It’s important to us that you’re comfortable doing business with Something New Bridal Box, LLC, so we provide options for you to control how much information you share and your communication preferences. We use secure technologies and follow best practices. We believe in being transparent about our practices, which is why we provide a detailed Privacy Policy to explain how we gather, use and protect your information.

By visiting Something New Bridal Box’s website, you are accepting the terms of this Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

Current policy published: May 24, 2018

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Something New Bridal Box (SNBB) may collect or receive information about each person who registers or enters information in any form with the SNBB website and/or applications including, but not limited to, user name, password, first and last name, email address, street address, gender, occupation, and interests Information can also be provided by corresponding with us by phone, e-mail, live-chat or otherwise. You can choose what information you want to share with SNBB, however if you choose to withhold any personal data requested by us, it may not be possible for you to gain access to certain parts of the SNBB website. Cratejoy does not require You to include sensitive information (e.g. racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, genetic data, biometric data, data concerning health or data concerning sexual orientation). We do survey our customers regarding the type of wedding they are having (Mr & Mrs or Mrs & Mrs) so that we can tailor your box to your lifestyle. However, this is not required and intentionally leaving it blank is absolutely an option. In the event that you provide such sensitive information as listed above you acknowledge that you have provided SNBB explicit consent to receive such information. SNBB also collects information on the pages you access and other information you may volunteer, such as survey information.  SNBB may also collect user location information, as further described in the “Global Positioning System” paragraph below.

Lawful Basis for Processing

We will only collect and process your personal data where we have lawful basis. Our lawful basis include consent (where you have given it), where processing is necessary for the performance of a contract with you, and for the purposes of our legitimate interests or the legitimate interests of our third parties, provided that such interest does not outweigh your rights and freedoms. Examples of legitimate interest include but are not limited to: (i) complying with applicable law, (ii) protecting against security or other threats, (iii) administration of our business interests, including improvements and enhancements of our business, and (iv) customer relationship issues.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Your Rights: Access, Correction, Deletion

We retain the personal data that you provide to us when you registered with the SNBB website or any other information that you volunteered while using the website for (i) as long as your account is active or (ii) otherwise for a limited period of time as long as we need to fulfill the purposes for which we have initially collected it, unless otherwise required by law. We retain any information provided as described in the Uses of Information below.

You have the right to request access to the information that SNBB has on you. You can do this by contacting us at hello@somethingnewbridalbox.com. In order to comply with your request, we may have to verify your identity. If you believe that the information that we have about you is incorrect, you are able to contact us at hello@somethingnewbridalbox.com with the change request. Any data that is no longer needed for the purposes specific below will be deleted. You have the right to request the deletion of any personal data that we have on you. If you wish to do so, please contact us at hello@somethingnewbridalbox.com. Note that SNBB may not be able to delete any depersonalized data on you.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@somethingnewbridalbox.com or mailing us at: Something New Bridal Box PO Box 1703, Merrimack, NH, 03054, United States

SECTION 3 – DISCLOSURE

How We Use Your Information

SNBB uses the information that we collect in order to operate and maintain our website and/or applications, and/or any other services provided to you. SNBB also uses your information in order to (i) send you marketing communications, (ii) respond to your questions and concerns and (iii) tailor your experience for the products that we send you.

We occasionally use other companies to perform services necessary to our operations. In the course of providing these services, those companies may have access to your personal information. By contractual agreement, those companies must treat your information in accordance with this Privacy Policy. However, we will not be liable for any damages that may result from the misuse of your personal information by these companies.

SNBB may use your IP address to help diagnose problems with SNBB’s server and to administer SNBB’s web site. Your IP address may also be used to help identify you and your online profile and to gather broad demographic information.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

How We Share Your Information

(a) Personally, Identifiable Information. SNBB will never sell your email address or any other personally identifiable information, to any third party without your permission. We may store personally identifiable information in locations outside the direct control of SNBB (for example, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our websites and/or applications (such as posting comments, reviewing items, etc.) will be available to others. Except as described in this Section, we will not disclose your personally identifiable information to any third party except consultants working on our behalf, without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared. From time to time, we may partner with companies based on the interests of our users. These partner companies will never see your email address or any other information that could identify you or be used to contact you directly.

(b) Non-Personally Identifiable Information. The SNBB site registration form may require users to give SNBB contact information (such as your name and email address) and demographic information (such as your zip code, age, or income level). SNBB uses your contact information from the registration form to send you information about SNBB and promotional material from some of SNBB’s partners. Your contact information may also be used to contact you when necessary. SNBB may use demographic and/or profile data to tailor your experience on the SNBB website, show you content that SNBB thinks you may be interested in, and display content according to your preferences. The demographic and profile data will be shared with third parties ONLY on an aggregate basis.  Furthermore, SNBB shall have the right to retain records of all data pertaining to use of the website and applications including, but not limited to, usage, activity logs, and click-throughs. SNBB may disclose such data to third parties provided it is grouped with other SNBB users’ data and is presented in an aggregate form.

(c) We May Be Required to Share Your Information. SNBB reserves the right to disclose information when required by law, such as by a subpoena or other legal proceedings. SNBB may also disclose your information if we reasonably believe it necessary to (i) comply with requests of law enforcement or other applicable law; (ii) to enforce any agreement between you and us; (iii) to protect the security and integrity of our site, applications, or services; and/or (iv) to protect us, our users or others.

(d) What Happens in the Event of a Change of Control: If we were to be involved with an acquisition or divestiture of our business, products or services information we maintain including names and email addresses, and other information related to the SNBB service may be sold or transferred in connection with such transaction. We may also sell, assign or otherwise transfer such information in connection with a sale of all or substantially all of our business or assets. You will be notified via email and/or a notice on our site of any applicable change in ownership or uses of your information.

(e) Behavioral Targeting / Re-Targeting. We allow advertisers to display advertising about our products and service. Our advertisers may use technology such as cookies to gather information about your activities on multiple sites in order to provide you advertising based upon your activities and interests. The only way to opt out of the collection of any information through cookies or other tracking technology is through the settings in your browser or mobile device. Please review your browser or mobile device information for instructions on how to delete and disable cookies, and other tracking/recording tools (to learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org). If you access the SNBB service, websites and/or applications on your mobile device, you may not be able to control tracking technologies through the settings. For more information, see the Cookies Section below.

(f) Testimonials. We may also disclose, on an anonymous basis, statements made by our users. However, with your consent, we may post your testimonial along with your first name and first letter of your last name. If at any point you wish to update or delete your testimonial, please contact us at hello@somethingnewbridalbox.com.

International Privacy Laws

If you are using the website and/or application from outside of the United States, be aware that you are sending your information (including any provided personal information) to the United States where our servers are located. Your information, therefore, may be transferred into, or back out of, the United States, depending on the type of information and how it is stored by SNBB. Note that these countries may have different data protection laws than your country of residence, however, our collection, storage and use of your personal data will at all times be governed by this Privacy Policy.

SECTION 4 – CRATEJOY

Our store is hosted on a platform called Cratejoy. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Cratejoy’s data storage, databases and the general Cratejoy application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Cratejoy stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Cratejoy’s Terms of Service here or Privacy Statement here

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. We will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual’s right to privacy. However, many other sites that are not associated or authorized by SNBB may have links leading to our site. SNBB cannot control these links and SNBB is not responsible for any content appearing on these sites.

Do Not Track Requests

Your web browser may have a setting that allows you to automatically send a “Do Not Track”message to the websites you visit.  SNBB does not currently have technology to respond to such requests.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@somethingnewbridalbox.com or by mail at Something New Bridal Box

[Re: Privacy Compliance Officer]

[PO Box 1703, Merrimack, NH, 03054, United States]

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